Store Policies

Orders
Orders placed online with a credit card are processed within 1-2 business days. You will receive a confirmation by email for all orders placed online. To place an order by phone, please call 800-701-9025.

Payment
Animated Speech Store accepts Visa and Mastercard. To pay by check or to submit a purchase order, please call 800-701-9025.

Shipping & Handling
Animated Speech ships orders via UPS. We offer UPS Ground, 2nd Day Air and Next Day Air within the United States, and UPS Standard to Canada. UPS Worldwide Expedited and UPS Worldwide Express are offered to countries outside the US and Canada. Shipping rates are automatically calculated when you place an order, and a tracking number will appear in your shipping confirmation email.

Satisfaction Guaranteed
If you are not completely satisfied with your purchase from Animated Speech, you may return the merchandise within 30 days for exchange or refund, excluding shipping and handling charges. Please contact our Customer Service Department for more information.

How to Contact Animated Speech
For assistance with ordering products, or if you have questions about an existing order, please email orders@animatedspeech.com or call 800-701-9025. If you require technical support with installing or using Animated Speech software, please email support@animatedspeech.com.